Edge Case Legal
Keeping transparency on information collection and usage for trust building and relationship strength
The privacy of our clients is our top priority and we respect it as our own. Even though we collect information from our clients, it is only to make an improvement in our customer services. Our company does recognize that the maintenance and use of our clients’ information is our responsibility. We DO NOT rent or sell the information that our client provides to us online.
This policy describes how the personal information of our clients collected by us is used, why we collect it, and how we use it. It is within our policy that we describe the choices you can make about how we can collect and use your information.
The information collected by our company includes/the client’s name, e-mail/ snail mail, phone number, and credit card number. These are pieces of information that the client provides the company while ordering or while saving the information with our company. We may also use the email addresses or snail mail addresses that we receive through our mailing system for comments, queries, etc.
Our company also maintains records of the items, which have interested our clients in the past, as well as the client’s purchases online.
The information collected is used in many diversified methods. Our company uses the information saved by our clients to process their orders. We will also send them e-mails to confirm the order and our customer services may also contact them via phone, snail-mail, or e-mail if our company has other queries regarding the order placed.
As a client, one might also receive updates regarding our site and services. In addition, we may also use the information about your interests and purchases to help our company improve our site design and the client’s purchasing experience.
Personal information will not be released to third parties other than our own domains. There are no other circumstances under which we will provide or sell personal information to third parties.
We respect your right to privacy. We, therefore, do not share your name and contact details with any third party. Besides, we keep information provided by you confidential. The information you provide is used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly, we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing it at your own risk and our company shall not be liable for any misuse. In case you are asked by our staff member to share the credit card information with them, kindly do report this event to the email address given on our website.
Your ordered work may be forwarded to any of our production and service centers located globally, for quality delivery. However, they are also bound by an NDA to keep customers’ information highly confidential.
The information of our clients is secure, as it is protected during transmission by the use of the Secure Sockets Layer (SSL) software, which encrypts the information the client puts in.
The client can access their registered accounts by signing in on our homepage. Once signed in, the client has access to their previous lists and information that they have already submitted to the site.
Cookies are alphanumeric identifiers that are transferred to the clients’ computer’s hard drive through their Web browser. This enables our systems to recognize the clients’ browser and storage of items in your Shopping Cart during visits.
The Help portion of the toolbar on most browsers will be more helpful in explaining how to prevent the browser from accepting new cookies, how to have the browser notify the user when a new cookie is received, or how to disable cookies altogether. However, cookies allow you to take full advantage of the top features at our site, and our company’s personal recommendation is that the client leaves them to be accepted.
A faster way to resolve issues and interact with our support and sales teams is through these live mediums